Ora for Restaurants: Table Bookings, Menu Questions and Party Enquiries on WhatsApp
What Ora does for a restaurant or café, which jobs it takes off your team, and how much it saves: real screens, sample guest chats and a plain cost comparison.
On this page
At 8:30 PM your restaurant is full, the kitchen is flat out, and the phone keeps ringing. "Table for 4 tonight?" "Is the sadya on today?" Nobody can answer, so the guest books somewhere else.
This guide shows what Ora does for a restaurant or café, which jobs it takes off your team, and what that saves in rupees. Every screen below is the real Ora dashboard, set up for a sample Kochi restaurant we call Spice Route Kitchen.
The problem: the phone rings when everyone is busiest
Most guest messages are the same few questions:
- Table bookings, especially for weekends
- Menu, veg options and prices
- Timings and today's specials
- Parking and directions
- Birthday and party arrangements
- Catering and private dining quotes
And most happy guests never leave a review because nobody asks them.
What Ora does for a restaurant
Ora is an AI assistant that answers on your WhatsApp, Instagram and website, learns from your own documents (your menu, timings, specials, party packages), and passes real conversations to your team.
1. Books tables, even during the rush
A guest asks for a birthday table at 9:20 PM while your staff are serving. Ora finds a slot, books it and notes the cake. Nobody had to stop.
2. Knows your menu
Veg options, spice levels, prices, which day the special runs: Ora answers from your menu and points guests to your delivery apps.
3. Catches party and catering enquiries
Office parties, weddings and private dining are your biggest bills. Ora gives price ranges, then hands the guest to your events lead.
4. Party leads on one board
Every party, catering and anniversary enquiry is on the Leads board with the date and headcount.
5. Today's reservations at a glance
Tables, private dining and tastings by day and time, with a reminder to the guest the day before.
6. More Google reviews
When a guest or party is marked Won on the board, an automation thanks them and asks for a Google review the next day.
What Ora replaces
Ora does not replace your servers, your hosts or your kitchen. It replaces the repetitive part of phone answering and booking work.
| Work today | Who does it now | With Ora |
|---|---|---|
| Table booking calls | Phone staff | Ora books in chat |
| Menu and timing questions | Phone staff | Ora answers 24×7 |
| Instagram DMs | Part-timer | Ora replies |
| Party enquiries | Manager | Ora qualifies, manager closes |
| Asking for reviews | Nobody | Automatic |
| Calls during dinner rush | Missed | Ora answers |
How much it saves
Here is the monthly cost for an 80-cover restaurant in Kochi, before and after.
| Without Ora | With Ora | |
|---|---|---|
| Phone and reservations staff | ₹15,000 | Ora takes bookings and answers |
| Part-time social media replies | ₹8,000 | Ora answers DMs |
| Reservation software | ₹2,500 | Included |
| Review-request tool | ₹1,500 | Included |
| Total a month | ₹27,000 | ₹12,493 |
That is about ₹14,500 saved every month, or roughly ₹1.7 lakh a year.
How we worked it out:
- Salaries and tool prices are typical for Kochi and similar cities. Yours will differ, so plug in your own.
- The Ora price is WhatsApp, Instagram and website chat, bookings with reminders and automations with 3 teammates, built on prophecius.in/build, before GST.
- Meta bills WhatsApp marketing messages directly. Ora adds no markup.
Your floor staff can stay with the guests in front of them.
What Ora does not do
To be clear about the limits:
- It does not take food orders for delivery; it points guests to Swiggy, Zomato or your own ordering link.
- It only knows the menu you teach it. Update it when dishes or prices change.
- It does not handle complaints on its own; it passes them to your manager.
A day at Spice Route Kitchen with Ora
- 9:20 PM: Aravind books a birthday table for six while the floor is full.
- 11:00 AM: Divya gets a thank-you and leaves a Google review.
- 2:10 PM: Thomas asks about an office party in Malayalam; Faisal gets the lead.
- 5:00 PM: Anitha checks tonight's reservations on the planner.
- 7:00 PM: Tomorrow's guests get a reminder automatically.
Set it up in an afternoon
- Sign up at prophecius.in. You start on the Free plan, no card needed.
- Teach your bot: upload your menu, timings, specials and party packages as a PDF or document, or add your website.
- Connect WhatsApp and Instagram from the Channels section.
- Add your team and their working hours, so Ora books the right person.
- Turn on an automation, such as "After a sale is won", from the ready-made list.
Questions restaurants ask
Can Ora take delivery orders? It points guests to your Swiggy, Zomato or own ordering link. Table bookings and enquiries it handles itself.
Can it handle large parties differently? Yes. Teach it your party rules, and it hands big bookings to your manager.
Is customer data safe? Each business's data is kept separate. Passwords and keys are encrypted, data is stored in India, and we never sell it or use it to train public AI models. See our trust page.
Can I use my existing WhatsApp number? Yes, through the official WhatsApp Business API. We help you connect it.
What does it cost to start? The Free plan includes 300 AI replies a month. Paid plans start at ₹4,999 a month, or build your own bundle with only what you need.
Try it free
Let Ora answer tonight's guests while your team serves. Start free at prophecius.in, no card needed.
