Ora vs respond.io: an honest comparison
respond.io is an omnichannel messaging platform for sales and support teams, with workflows, AI agents and CRM integrations, priced by active contacts. Ora is an AI front office for growing businesses: it answers customers on your website, WhatsApp, Instagram and email, takes bookings, sends GST invoices, follows up on lost sales, and has an AI manager that keeps it in line. Here is where each one is the better choice.
Checked on 7 November 2026 from respond.io's own website. Their features and prices may have changed since; please check their site.
Choose respond.io if…
- • You have a large team working many channels and need advanced workflows.
- • You need HubSpot or Salesforce integrations.
- • You want calls and messaging managed in the same tool.
Choose Ora if…
- • You want AI on every plan, including the cheapest.
- • You want a fixed price in rupees, not one based on active contacts.
- • You want bookings, GST invoices and follow-ups built in.
Feature by feature
| What you need | Ora | respond.io |
|---|---|---|
| AI agent on the entry plan respond.io lists AI Agents from its Growth plan. | ✓ Yes | ✗ No |
| Priced in Indian rupees | ✓ Yes | ✗ No |
| Salesforce and HubSpot integrations | ✗ No | ✓ Yes |
| Workflow automation | ✓ Yes | ✓ Yes |
| AI answers from your own documents and website | ✓ Yes | Not listed |
| Website chat | ✓ Yes | Not listed |
| Instagram and Messenger | ✓ Yes | ✓ Yes |
| Email support inbox (Gmail, Outlook, any mailbox) | ✓ Yes | ✓ Yes |
| Bookings with reminders | ✓ Yes | ◐ Partly |
| GST quotes, invoices and payment links | ✓ Yes | Not listed |
| Follow-ups on lost sales and abandoned carts | ✓ Yes | Not listed |
| AI manager that reviews chats and fixes the bot | ✓ Yes | Not listed |
| DPDP consent asked in every chat | ✓ Yes | Not listed |
| Build your own bundle with a live price | ✓ Yes | ✗ No |
“Not listed” means we could not find it on respond.io's public pages; it may still exist.
Pricing
Free plan to try. Starter ₹4,999 a month (website, WhatsApp and email inbox), Business ₹19,999, Scale ₹39,999, or build your own bundle. WhatsApp message fees are paid to Meta directly, with no markup from us.
Build your bundle and see the price →Starter $79, Growth $159 and Advanced $279 a month billed yearly ($99, $199 and $349 billed monthly), with 5 to 10 users and limits on monthly active contacts. AI Agents start on Growth. WhatsApp fees are not included. Prices in US dollars.
Their pricing pageQuestions people ask
Is Ora simpler than respond.io?
Ora is built to be ready in minutes for small and growing businesses: it learns your website and answers on its own. respond.io suits larger teams that want detailed workflows.
Does Ora charge by active contacts?
No. Ora is a fixed monthly plan in rupees with a set number of smart replies.
Thinking of switching? Why people choose Ora as their respond.io alternative →
Other comparisons
Try Ora free on your own business
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respond.io is a trademark of respond.io. This page is our own comparison based on their public information and is not endorsed by them.