Ora for Physiotherapy Clinics: Book Sessions and Home Visits on WhatsApp, 24×7
What Ora does for a physiotherapy clinic, which jobs it takes off your front desk, and how much it saves: real screens, sample patient chats and a plain cost comparison.
On this page
Physiotherapy works when patients finish their plan. But new patients message in the evening, when they feel the pain most, and existing ones quietly miss sessions. Your front desk can't chase everyone.
This guide shows what Ora does for a physiotherapy clinic, which jobs it takes off your team, and what that saves in rupees. Every screen below is the real Ora dashboard, set up for a sample Bhopal physiotherapy clinic we call MoveWell Physiotherapy.
The problem: missed replies and missed sessions
Most messages are about the same things:
- Session prices and packages
- Can you come home?
- Post-surgery rehab
- Sports injuries
- Rescheduling
- Patients who stop coming halfway
A patient who drops off halfway is a worse outcome for them and lost revenue for you.
What Ora does for a physiotherapy clinic
Ora is an AI assistant that answers on your WhatsApp, Instagram and website, learns from your own documents (treatments, session prices, packages, home-visit areas), and passes real conversations to your team.
1. Books sessions in the evening
Someone with back pain writes at 9:45 PM. Ora shares the first-session price and books tomorrow's slot, with home visits explained.
2. Explains packages in the patient's language
Post-surgery rehab, home-visit packages and session counts, in Hindi, English and more.
3. Converts DMs and brings patients back
Sports-injury DMs become assessments, and patients who missed a session get a friendly message to rebook.
4. Patients and packages on one board
Every patient with condition and package, including corporate workshops.
5. Clinic and home sessions on a calendar
Clinic sessions, home visits and assessments by physiotherapist.
6. Reminders that keep plans on track
One automation confirms each session and reminds the patient the day before and two hours before.
What Ora replaces
Ora does not replace your physiotherapists or their treatment. It replaces the repetitive part of front-desk booking and follow-up calls.
| Work today | Who does it now | With Ora |
|---|---|---|
| Price and package questions | Front desk | Ora answers 24×7 |
| Booking sessions and home visits | Front desk | Ora books |
| Missed-session calls | Part-time caller | Ora messages patients |
| Reminder calls | Front desk | Automatic |
| Instagram DMs | Owner | Ora replies |
| Evening enquiries | Next day | Ora |
How much it saves
Here is the monthly cost for a physiotherapy clinic in Bhopal, before and after.
| Without Ora | With Ora | |
|---|---|---|
| Front desk receptionist | ₹15,000 | Ora answers and books |
| Follow-up calls for missed sessions | ₹8,000 | Ora messages patients |
| Booking software | ₹1,500 | Included |
| WhatsApp Business tool | ₹2,500 | Included |
| Total a month | ₹27,000 | ₹12,493 |
That is about ₹14,500 saved every month, or roughly ₹1.7 lakh a year.
How we worked it out:
- Salaries and tool prices are typical for Bhopal and similar cities. Yours will differ, so plug in your own.
- The Ora price is WhatsApp, Instagram and website chat, bookings with reminders and automations with 3 teammates, built on prophecius.in/build, before GST.
- Meta bills WhatsApp marketing messages directly. Ora adds no markup.
Your front desk can focus on patients in the clinic.
What Ora does not do
To be clear about the limits:
- It does not diagnose or prescribe exercises; your physiotherapist does.
- It only knows the prices and areas you teach it.
- It sends anyone with severe symptoms to a doctor or your phone line.
A day at MoveWell Physiotherapy with Ora
- 9:45 PM: Sudhir books a session for his back pain.
- 10:20 AM: Kamla books a 10-session home rehab package for her mother in Hindi.
- 2:00 PM: Aman's ankle sprain DM becomes an assessment.
- 6:30 PM: Dr. Rohan sees Sudhir.
- 7:00 PM: Neelam missed her session; Ora rebooks her.
Set it up in an afternoon
- Sign up at prophecius.in. You start on the Free plan, no card needed.
- Teach your bot: upload your treatments, session prices, packages and home-visit areas as a PDF or document, or add your website.
- Connect WhatsApp and Instagram from the Channels section.
- Add your team and their working hours, so Ora books the right person.
- Turn on an automation, such as "Booking reminders", from the ready-made list.
Questions physiotherapy clinics ask
Can Ora book home visits? Yes. Add home visits as a service with the areas you cover, and Ora books them.
Can it follow up patients who stop coming? Yes. Pick those patients (or use the lost-sales follow-ups) and Ora messages each one to rebook.
Is customer data safe? Each business's data is kept separate. Passwords and keys are encrypted, data is stored in India, and we never sell it or use it to train public AI models. See our trust page.
Can I use my existing WhatsApp number? Yes, through the official WhatsApp Business API. We help you connect it.
What does it cost to start? The Free plan includes 300 AI replies a month. Paid plans start at ₹4,999 a month, or build your own bundle with only what you need.
Try it free
Let Ora book tonight's patients and keep them coming back. Start free at prophecius.in, no card needed.
