tawk.to alternative · AI chat and support tools

Ora, the tawk.to alternative for growing businesses in India

AI that answers for you, day and night, on every channel. Ora is an AI front office: it answers customers on WhatsApp, your website, Instagram and email in their language, takes bookings, sends GST invoices and payment links, follows up on lost sales, and an AI manager checks its work.

What you get with Ora that tawk.to does not list

✓
AI replies included in the plan
tawk.to sells AI Assist from $29 a month.
✓
WhatsApp
tawk.to: Not listed
✓
Instagram and Messenger
tawk.to: Not listed
✓
Email support inbox (Gmail, Outlook, any mailbox)
tawk.to: Partly
✓
Bookings with reminders
tawk.to: Not listed
✓
GST quotes, invoices and payment links
tawk.to: Not listed
✓
Follow-ups on lost sales and abandoned carts
tawk.to: Not listed
✓
AI manager that reviews chats and fixes the bot
tawk.to: Not listed
✓
DPDP consent asked in every chat
tawk.to: Not listed
✓
Build your own bundle with a live price
tawk.to: No

Switch to Ora if…

  • • You want AI to answer for you, day and night, included in the plan.
  • • You want WhatsApp, Instagram and email in the same inbox as your website.
  • • You want bookings, GST invoices and follow-ups on lost sales.

Stay with tawk.to if…

  • • You want free live chat and will answer chats yourself.
  • • You want to hire human chat agents by the hour.
  • • Your budget is zero for now.

Ora and tawk.to at a glance

What you needOratawk.to
Free plan✓ Yes✓ Yes
Hire human chat agents✗ No✓ Yes
AI answers from your own documents and website✓ Yes✓ Yes
AI replies included in the plan✓ Yes✗ No
WhatsApp✓ YesNot listed
Instagram and Messenger✓ YesNot listed
Email support inbox (Gmail, Outlook, any mailbox)✓ Yes◐ Partly
Bookings with reminders✓ YesNot listed

Checked on 7 November 2026 from tawk.to's own website. “Not listed” means we could not find it on their public pages. See every row.

Price

Ora

Free plan to try. Starter ₹4,999 a month (website, WhatsApp and email inbox), Business ₹19,999, Scale ₹39,999, or build your own bundle. WhatsApp message fees are paid to Meta directly, with no markup from us.

Build your bundle and see the price →
tawk.to

Core live chat is free. Removing the tawk.to branding is $29 a month, AI Assist starts from $29 a month, and hired human chat agents cost $1 an hour. Prices in US dollars.

Their pricing page

Moving from tawk.to to Ora

  1. 1
    Start free

    Make an account on the free plan. No card needed.

  2. 2
    Teach Ora your business

    Add your website, price list and documents. Ora reads them in minutes.

  3. 3
    Test it on real questions

    Ask what your customers ask and fix any answer in plain words.

  4. 4
    Connect your channels

    Add WhatsApp, your website, Instagram and email when you are happy.

Questions about switching from tawk.to

What is the best tawk.to alternative in India?

It depends on what you use tawk.to for. If you want one AI that answers customers on WhatsApp, your website, Instagram and email, takes bookings, sends GST invoices and follows up on lost sales, Ora is built for that, with prices in rupees and a free plan to try. If you mainly need what tawk.to is strongest at, the comparison on this page says so honestly.

Is Ora cheaper than tawk.to?

Ora has a free plan, and paid plans start at ₹4,999 a month (Starter), then ₹19,999 (Business) and ₹39,999 (Scale), or you can build your own bundle. tawk.to's pricing as we found it: Core live chat is free. Removing the tawk.to branding is $29 a month, AI Assist starts from $29 a month, and hired human chat agents cost $1 an hour. Prices in US dollars.

Can I try Ora before I switch from tawk.to?

Yes. Start on the free plan, teach Ora your website and documents, and test it on your own questions. You only connect your live channels when you are happy with the answers.

Is Ora free like tawk.to?

Ora has a free plan with 300 AI replies a month and unlimited normal replies on your website. Paid plans add WhatsApp, email and more.

What does Ora do that tawk.to does not?

Ora answers on its own with AI, on WhatsApp, Instagram and email as well as your website, and it books appointments and sends GST invoices.

Other alternatives people look at

Try Ora free before you leave tawk.to

Teach it your website in minutes and see how it answers your customers. No card needed.