Ora, the Tidio alternative for growing businesses in India
Prices in rupees, with AI replies included. Ora is an AI front office: it answers customers on WhatsApp, your website, Instagram and email in their language, takes bookings, sends GST invoices and payment links, follows up on lost sales, and an AI manager checks its work.
What you get with Ora that Tidio does not list
Switch to Ora if…
- • You want prices in rupees with AI replies included, not a separate AI bill.
- • You want bookings, GST invoices and payment links in the chat.
- • You want an AI manager that checks chats and fixes the bot.
Stay with Tidio if…
- • You run an online shop outside India and want a well-known live chat with Shopify actions.
- • You want a visual Flows builder for pop-ups and lead capture.
- • You need enterprise options such as SSO on its Premium plan.
Ora and Tidio at a glance
| What you need | Ora | Tidio |
|---|---|---|
| ✓ Yes | ✓ Yes | |
| Shopify integration | ✓ Yes | ✓ Yes |
| AI answers from your own documents and website | ✓ Yes | ✓ Yes |
| AI replies included in the plan | ✓ Yes | ✗ No |
| Priced in Indian rupees | ✓ Yes | ✗ No |
| Bookings with reminders | ✓ Yes | Not listed |
| GST quotes, invoices and payment links | ✓ Yes | Not listed |
| Follow-ups on lost sales and abandoned carts | ✓ Yes | Not listed |
Checked on 7 November 2026 from Tidio's own website. “Not listed” means we could not find it on their public pages. See every row.
Price
Free plan to try. Starter ₹4,999 a month (website, WhatsApp and email inbox), Business ₹19,999, Scale ₹39,999, or build your own bundle. WhatsApp message fees are paid to Meta directly, with no markup from us.
Build your bundle and see the price →Free plan; Starter $24.17 and Growth from $49.17 a month, priced by billable conversations, in US dollars. The Lyro AI agent is separate, from $32.50 a month for 50 AI conversations, and Flows automation from $24.17 a month.
Their pricing pageMoving from Tidio to Ora
- 1Start free
Make an account on the free plan. No card needed.
- 2Teach Ora your business
Add your website, price list and documents. Ora reads them in minutes.
- 3Test it on real questions
Ask what your customers ask and fix any answer in plain words.
- 4Connect your channels
Add WhatsApp, your website, Instagram and email when you are happy.
Questions about switching from Tidio
What is the best Tidio alternative in India?
It depends on what you use Tidio for. If you want one AI that answers customers on WhatsApp, your website, Instagram and email, takes bookings, sends GST invoices and follows up on lost sales, Ora is built for that, with prices in rupees and a free plan to try. If you mainly need what Tidio is strongest at, the comparison on this page says so honestly.
Is Ora cheaper than Tidio?
Ora has a free plan, and paid plans start at ₹4,999 a month (Starter), then ₹19,999 (Business) and ₹39,999 (Scale), or you can build your own bundle. Tidio's pricing as we found it: Free plan; Starter $24.17 and Growth from $49.17 a month, priced by billable conversations, in US dollars. The Lyro AI agent is separate, from $32.50 a month for 50 AI conversations, and Flows automation from $24.17 a month.
Can I try Ora before I switch from Tidio?
Yes. Start on the free plan, teach Ora your website and documents, and test it on your own questions. You only connect your live channels when you are happy with the answers.
Is Ora like Tidio's Lyro?
Both answer from your own content. With Ora the AI is part of the plan, priced in rupees, and it also books appointments, sends GST invoices and follows up on lost sales.
Does Ora work with Shopify like Tidio?
Yes. Ora reads your Shopify or WooCommerce orders to answer "where is my order" questions.
Other alternatives people look at
Try Ora free before you leave Tidio
Teach it your website in minutes and see how it answers your customers. No card needed.