Book sessions and keep patients on their plan
Physiotherapy works when patients finish their plan. But new patients message in the evening, when they feel the pain most, and existing ones quietly miss sessions. Your front desk can't chase everyone.
Ora answers every patient on WhatsApp, Instagram and your website, day and night, books the physio session, and makes sure no enquiry is forgotten.
The real Ora inbox, set up for MoveWell Physiotherapy, a sample physiotherapy clinic. Every patient chat in one place; jump in any time.
Missed replies and missed sessions
Most messages are about the same things:
A patient who drops off halfway is a worse outcome for them and lost revenue for you.
How Ora talks to your patients
Four real-looking conversations at MoveWell Physiotherapy, a sample physiotherapy clinic in Bhopal. Pick one and watch Ora reply.
From “hi” to booked, on autopilot
What happens to a single message, without anyone on your team touching it.
- 💬STEP 1A patient messages
“Lower back pain for 2 weeks. Do you have a session tomorrow?”
Back pain at 9:45 PM - 🧠STEP 2Ora answers from your information
“Sorry to hear that, Sudhir 🙏 First session (assessment + treatment) is ₹800, 45 minutes. Tomorrow with Dr.…”
Learned from treatments, session prices, packages - 📅STEP 3Books a physio session
“Booked ✅ Tomorrow 6:30 PM. Yes, home visits are ₹1,200 per session after the first assessment.…”
On Pooja's calendar, reminder sent - 🎯STEP 4Saved as a lead
Sudhir Saxena · Lower back pain · tomorrow 6:30 PM
With the whole chat attached - 🔔STEP 5Confirms the booking
“Hi Sudhir, your physio session at MoveWell Physiotherapy is booked. Please wear loose clothes.”
Pooja, front desk, sees it first - 🔁STEP 6Reminds them the day before
“Hi Sudhir, see you tomorrow for your physio session. Reply here to change the time.”
Automation: Session reminders
What Ora does for a physiotherapy clinic
These are real Ora screens, set up for MoveWell Physiotherapy. This is exactly what you and your team will use.
Books sessions in the evening
Someone with back pain writes at 9:45 PM. Ora shares the first-session price and books tomorrow's slot, with home visits explained.
Post-surgery rehab, home-visit packages and session counts, in Hindi, English and more.
Converts DMs and brings patients back
Sports-injury DMs become assessments, and patients who missed a session get a friendly message to rebook.
Patients and packages on one board
Every patient with condition and package, including corporate workshops.
Clinic and home sessions on a calendar
Clinic sessions, home visits and assessments by physiotherapist.
Reminders that keep plans on track
One automation confirms each session and reminds the patient the day before and two hours before.
The jobs Ora takes off your team
Ora does not replace your physiotherapists or their treatment. It replaces the repetitive part: front-desk booking and follow-up calls.
Your front desk can focus on patients in the clinic.
What it saves you, in rupees
A worked example for a physiotherapy clinic in Bhopal. Your numbers will differ, so try your own below.
Without Ora
Physiotherapy clinic · per month- Front desk receptionist₹15,000Bookings, prices, home-visit scheduling
- Follow-up calls for missed sessions₹8,000Part-time
- Booking software₹1,500
- WhatsApp Business tool₹2,500
- Evening enquiriesNext dayPeople in pain book whoever answers
With Ora
your own bundle- ✓ AI answers on WhatsApp, Instagram and websiteTreatments, prices, home visits, 24×7Included
- ✓ Session booking with remindersIncluded
- ✓ Patients and packages on one boardIncluded
- ✓ AutomationsIncluded
- ✓ 3 teammatesIncluded
- ✓ Evening enquiriesBooked
Salaries and tool prices are typical for Bhopal and similar cities. Ora price is before GST. Meta bills WhatsApp marketing messages directly, with no markup from us.
Try your own numbers
Estimate: 200 working hours make one full-time person. Ora for this setup costs about ₹12,493 a month, and it answers at night and on Sundays too.
While you sleep, Ora works. When you wake up, it's all sorted.
MoveWell Physiotherapy, a sample physiotherapy clinic, on a normal day.
- 9:45 PM
Sudhir books a session for his back pain.
- 10:20 AM
Kamla books a 10-session home rehab package for her mother in Hindi.
- 2:00 PM
Aman's ankle sprain DM becomes an assessment.
- 6:30 PM
Dr. Rohan sees Sudhir.
- 7:00 PM
Neelam missed her session; Ora rebooks her.
Powerful features, all in one place
The same Ora, with every tool your business grows into. Turn on what you need, when you need it.
A second AI reads every chat, spots where a customer was let down and suggests a fix you approve.
Approved offers and reminders to opted-in lists, from a separate number, with replies in one place.
Answers calls, books and follows up by voice, with the same knowledge as the chat.
Send a payment link for fees, deposits and orders without leaving the conversation.
Emails answered from the same knowledge, and every thread in the same inbox.
Drag-and-drop flows: tag, alert, follow up, hand over, on any trigger.
A plain weekly report: what people asked, what they wanted that you do not offer, where you lost them.
DPDP consent in every chat, data stored in India, never used to train public AI.
Live in an afternoon
- 1Sign up free
No card needed. You start on the Free plan with 300 AI replies a month.
- 2Teach Ora
Upload your treatments, session prices, packages and home-visit areas as a PDF or document, or just add your website.
- 3Connect your channels
WhatsApp, Instagram and the website chat, from the Channels page. We help with WhatsApp.
- 4Add your team
Add people like Pooja (front desk) and Rohan (physiotherapist), with their hours, so Ora books and alerts the right person.
- 5Switch on follow-ups
Pick “Session reminders” or another ready-made automation, and Ora takes it from there.
- 🧠Ora coreYour AI assistant, chat inbox, leads and its manager
- 💬WhatsApp AIAnswers and sells on WhatsApp
- 📸Instagram & MessengerReplies to DMs on Instagram and Facebook
- 📅Bookings & remindersCustomers book slots themselves
- ⚡Automations & alertsThings happen by themselves
What Ora does not do
- ⚠️It does not diagnose or prescribe exercises; your physiotherapist does.
- ⚠️It only knows the prices and areas you teach it.
- ⚠️It sends anyone with severe symptoms to a doctor or your phone line.
What physiotherapy clinics ask us
Can Ora book home visits?
Yes. Add home visits as a service with the areas you cover, and Ora books them.
Can it follow up patients who stop coming?
Yes. Pick those patients (or use the lost-sales follow-ups) and Ora messages each one to rebook.
How long does it take to set up Ora for a physiotherapy clinic?
Most are live in an afternoon. Upload your treatments, session prices, packages and home-visit areas as a PDF or document, or add your website, then connect WhatsApp and Instagram from Channels.
Can we keep our existing WhatsApp number?
Yes, through the official WhatsApp Business API. We help you connect it, and customers keep messaging the number they know.
What if Ora does not know the answer?
It says so and hands the chat to your team, with an alert. It only answers from what you teach it, so it does not make things up.
Is customer data safe?
Each business's data is kept separate, data is stored in India, consent is asked as India's DPDP Act requires, and we never sell data or use it to train public AI.
What does it cost?
The Free plan includes 300 AI replies a month, no card needed. A setup like the one on this page costs about ₹12,493 a month (your own bundle), before GST. Meta bills WhatsApp marketing messages directly, with no markup from us.
Let Ora book tonight's patients and keep them coming back.
Try Ora free on your physiotherapy clinic. Teach it your information in minutes and see how it answers your patients.