Book grooming and vet visits any time pet parents ask
Pet parents message at all hours: "How much to groom my retriever?" "When is the next vaccine due?" Your front desk is busy with a nervous dog in the waiting room, and the message waits.
Ora answers every pet parent on WhatsApp, Instagram and your website, day and night, books the dog grooming, and makes sure no enquiry is forgotten.
The real Ora inbox, set up for Happy Paws Pet Clinic & Grooming, a sample pet clinic. Every pet parent chat in one place; jump in any time.
Pet parents message while your hands are full
Most messages are about the same things:
Missed weekend bookings are lost revenue; slow night replies can be worse.
How Ora talks to your pet parents
Four real-looking conversations at Happy Paws Pet Clinic & Grooming, a sample pet clinic in Gurugram. Pick one and watch Ora reply.
From “hi” to booked, on autopilot
What happens to a single message, without anyone on your team touching it.
- 💬STEP 1A pet parent messages
“Hi! Grooming for my golden retriever this weekend?”
A grooming booking at 10 PM - 🧠STEP 2Ora answers from your information
“Hi Aditi! 🐶 Full grooming for a golden retriever (bath, haircut, nails, ears) is ₹2,200, about 2 hours.…”
Learned from grooming prices, vaccine schedules, timings - 📅STEP 3Books a dog grooming
“Booked ✅ Bruno, Saturday 10:00 AM. Please bring his vaccination card. See you both! 🐾”
On Rhea's calendar, reminder sent - 🎯STEP 4Saved as a lead
Aditi Khanna · Grooming · golden retriever (Bruno) · Sat 10 AM
With the whole chat attached - 🔔STEP 5Confirms the booking
“Hi Aditi, your dog grooming at Happy Paws Pet Clinic & Grooming is booked. Please bring the vaccination card. 🐾”
Rhea, front desk, sees it first - 🔁STEP 6Reminds them the day before
“Hi Aditi, see you tomorrow for your dog grooming. Reply here to change the time.”
Automation: Grooming and vet reminders
What Ora does for a pet clinic or grooming studio
These are real Ora screens, set up for Happy Paws Pet Clinic & Grooming. This is exactly what you and your team will use.
Books grooming by breed
A pet parent asks at 10 PM. Ora quotes the price for their breed, offers weekend slots and books one, with a reminder to bring the vaccine card.
Puppy and kitten schedules and prices, in Hindi, English and more, then books the visit.
Converts DMs and routes emergencies
Instagram questions become bookings. Anything urgent is pointed to your emergency phone line at once, and the on-call vet is alerted.
Pet parents on one board
Each enquiry with the pet and need. Packages move to Won with their value.
Grooming and vet visits on a calendar
Groomers and vets each with their own slots, and reminders the day before.
Reminders that run themselves
One automation confirms each booking and reminds the pet parent the day before and two hours before.
The jobs Ora takes off your team
Ora does not replace your vets, groomers or the care they give. It replaces the repetitive part: front-desk answering and booking.
Your front desk can focus on the pets and parents in the clinic.
What it saves you, in rupees
A worked example for a pet clinic with grooming in Gurugram. Your numbers will differ, so try your own below.
Without Ora
Pet clinic + grooming · per month- Front desk for calls and DMs₹18,000Prices, bookings, vaccine questions
- Part-time Instagram replies₹8,000
- Booking app₹1,500
- WhatsApp Business tool₹2,500
- Night messagesMissedEmergencies need a fast pointer to the phone
With Ora
your own bundle- ✓ AI answers on WhatsApp, Instagram and websitePrices, vaccines, timings, 24×7Included
- ✓ Grooming and vet booking with remindersIncluded
- ✓ Pet parents on one boardIncluded
- ✓ AutomationsIncluded
- ✓ 3 teammatesIncluded
- ✓ Night messagesAnswered, emergencies routed
Salaries and tool prices are typical for Gurugram and similar cities. Ora price is before GST. Meta bills WhatsApp marketing messages directly, with no markup from us.
Try your own numbers
Estimate: 200 working hours make one full-time person. Ora for this setup costs about ₹12,493 a month, and it answers at night and on Sundays too.
While you sleep, Ora works. When you wake up, it's all sorted.
Happy Paws Pet Clinic & Grooming, a sample pet clinic, on a normal day.
- 10:05 PM
Aditi books Bruno's grooming for Saturday.
- 11:40 PM
Vivek's dog ate chocolate; Ora sends him to the emergency line and alerts Dr. Kunal.
- 9:15 AM
Rohit asks about puppy vaccines in Hindi and books.
- 2:00 PM
Mehak's cat grooming DM is confirmed.
- 7:00 PM
Tomorrow's pet parents get reminders automatically.
Powerful features, all in one place
The same Ora, with every tool your business grows into. Turn on what you need, when you need it.
A second AI reads every chat, spots where a customer was let down and suggests a fix you approve.
Approved offers and reminders to opted-in lists, from a separate number, with replies in one place.
Answers calls, books and follows up by voice, with the same knowledge as the chat.
Send a payment link for fees, deposits and orders without leaving the conversation.
Emails answered from the same knowledge, and every thread in the same inbox.
Drag-and-drop flows: tag, alert, follow up, hand over, on any trigger.
A plain weekly report: what people asked, what they wanted that you do not offer, where you lost them.
DPDP consent in every chat, data stored in India, never used to train public AI.
Live in an afternoon
- 1Sign up free
No card needed. You start on the Free plan with 300 AI replies a month.
- 2Teach Ora
Upload your grooming prices, vaccine schedules, timings and emergency number as a PDF or document, or just add your website.
- 3Connect your channels
WhatsApp, Instagram and the website chat, from the Channels page. We help with WhatsApp.
- 4Add your team
Add people like Rhea (front desk) and Kunal (veterinarian), with their hours, so Ora books and alerts the right person.
- 5Switch on follow-ups
Pick “Grooming and vet reminders” or another ready-made automation, and Ora takes it from there.
- 🧠Ora coreYour AI assistant, chat inbox, leads and its manager
- 💬WhatsApp AIAnswers and sells on WhatsApp
- 📸Instagram & MessengerReplies to DMs on Instagram and Facebook
- 📅Bookings & remindersCustomers book slots themselves
- ⚡Automations & alertsThings happen by themselves
What Ora does not do
- ⚠️It does not give medical advice or diagnose pets.
- ⚠️It sends emergencies to your phone line; it does not handle them in chat.
- ⚠️It only knows the prices and schedules you teach it.
What pet clinics & groomers ask us
What happens in an emergency?
Ora tells the pet parent to call your emergency number at once and alerts your on-call vet. It does not give medical advice.
Can it book groomers and vets separately?
Yes. Each has their own services and hours.
How long does it take to set up Ora for a pet clinic or grooming studio?
Most are live in an afternoon. Upload your grooming prices, vaccine schedules, timings and emergency number as a PDF or document, or add your website, then connect WhatsApp and Instagram from Channels.
Can we keep our existing WhatsApp number?
Yes, through the official WhatsApp Business API. We help you connect it, and customers keep messaging the number they know.
What if Ora does not know the answer?
It says so and hands the chat to your team, with an alert. It only answers from what you teach it, so it does not make things up.
Is customer data safe?
Each business's data is kept separate, data is stored in India, consent is asked as India's DPDP Act requires, and we never sell data or use it to train public AI.
What does it cost?
The Free plan includes 300 AI replies a month, no card needed. A setup like the one on this page costs about ₹12,493 a month (your own bundle), before GST. Meta bills WhatsApp marketing messages directly, with no markup from us.
Let Ora answer tonight's pet parents and fill the weekend.
Try Ora free on your pet clinic. Teach it your information in minutes and see how it answers your pet parents.