Ora for Home Services: Book Repairs, Cleaning and Pest Control on WhatsApp, 24×7
What Ora does for a home services business (AC repair, cleaning, pest control and more), which jobs it takes off your team, and how much it saves.
On this page
The AC stops at 10 PM and the customer messages three repair companies. The first one to reply with a price and a morning slot gets the job. Your call centre has gone home.
This guide shows what Ora does for a home services business, which jobs it takes off your team, and what that saves in rupees. Every screen below is the real Ora dashboard, set up for a sample Nagpur home services company we call FixIt Home Services.
The problem: the first reply gets the job
Most calls and messages are about the same things:
- Visit charge and repair prices
- Slots for today or tomorrow
- Pest control and deep cleaning packages
- What to prepare before the visit
- "Where is the technician?"
- AMC contracts for societies
Breakdowns happen at night; bookings that wait till morning go to someone else.
What Ora does for a home services business
Ora is an AI assistant that answers on your WhatsApp, Instagram and website, learns from your own documents (services, prices, visit charges, prep instructions), and passes real conversations to your team.
1. Books visits at night
An AC stops cooling at 10:30 PM. Ora shares the visit charge, asks the model and books a morning slot.
2. Speaks the customer's language
Marathi, Hindi, English and more, with prep steps for each service.
3. Handles DMs and status questions
Instagram cleaning enquiries become leads; "where is the technician?" goes straight to dispatch with an alert.
4. Jobs and AMCs on one board
Every job and society AMC with its value, assigned to the right person.
5. Technician visits on a calendar
Every visit by technician and slot, with reminders the day before.
6. Visit reminders
One automation confirms each booking and reminds customers the day before and two hours before.
What Ora replaces
Ora does not replace your technicians or your dispatch manager. It replaces the repetitive part of call-centre booking and status calls.
| Work today | Who does it now | With Ora |
|---|---|---|
| Price and visit-charge questions | Call centre | Ora answers 24×7 |
| Booking visits | Call centre | Ora books |
| Prep instructions | Technician on the phone | Ora sends them |
| Reminder calls | Call centre | Automatic |
| "Where is the technician?" | Dispatch | Ora alerts dispatch |
| Night-time bookings | Missed | Ora |
How much it saves
Here is the monthly cost for a home services company with 8 technicians in Nagpur, before and after.
| Without Ora | With Ora | |
|---|---|---|
| Call centre executive | ₹15,000 | Ora books and answers |
| Second executive for evenings | ₹13,000 | Ora covers evenings |
| WhatsApp Business tool | ₹3,000 | Included |
| Job booking software | ₹2,500 | Included |
| Total a month | ₹33,500 | ₹12,493 |
That is about ₹21,000 saved every month, or roughly ₹2.5 lakh a year.
How we worked it out:
- Salaries and tool prices are typical for Nagpur and similar cities. Yours will differ, so plug in your own.
- The Ora price is WhatsApp, Instagram and website chat, bookings with reminders and automations with 3 teammates, built on prophecius.in/build, before GST.
- Meta bills WhatsApp marketing messages directly. Ora adds no markup.
Your dispatch manager can focus on routes and getting technicians there on time.
What Ora does not do
To be clear about the limits:
- It does not diagnose faults; it books a technician.
- It does not track technicians live; it alerts dispatch, who call the customer.
- It only knows the prices you teach it.
A day at FixIt Home Services with Ora
- 10:30 PM: Neha books an AC repair for 9 AM.
- 8:45 AM: Prakash books pest control in Marathi.
- 9:00 AM: Rupesh fixes Neha's AC.
- 2:00 PM: Sakshi's deep cleaning lead from Instagram is confirmed.
- 4:20 PM: Vinod asks where the technician is; Amol gets an alert.
Set it up in an afternoon
- Sign up at prophecius.in. You start on the Free plan, no card needed.
- Teach your bot: upload your services, prices, visit charges and prep steps as a PDF or document, or add your website.
- Connect WhatsApp and Instagram from the Channels section.
- Add your team and their working hours, so Ora books the right person.
- Turn on an automation, such as "Booking reminders", from the ready-made list.
Questions home service businesses ask
Can Ora book the right technician? Add technicians with their skills and hours as team members, and Ora books from their free slots.
Can it handle society AMC enquiries? Yes. It collects the details and passes the lead to your manager.
Is customer data safe? Each business's data is kept separate. Passwords and keys are encrypted, data is stored in India, and we never sell it or use it to train public AI models. See our trust page.
Can I use my existing WhatsApp number? Yes, through the official WhatsApp Business API. We help you connect it.
What does it cost to start? The Free plan includes 300 AI replies a month. Paid plans start at ₹4,999 a month, or build your own bundle with only what you need.
Try it free
Let Ora book tonight's breakdowns before anyone else does. Start free at prophecius.in, no card needed.
