Book tables and answer guests while your team serves
At 8:30 PM your restaurant is full, the kitchen is flat out, and the phone keeps ringing. "Table for 4 tonight?" "Is the sadya on today?" Nobody can answer, so the guest books somewhere else.
Ora answers every guest on WhatsApp, Instagram and your website, day and night, books the table reservation, and makes sure no enquiry is forgotten.
The real Ora inbox, set up for Spice Route Kitchen, a sample restaurant. Every guest chat in one place; jump in any time.
The phone rings when everyone is busiest
Most guest messages are the same few questions:
And most happy guests never leave a review because nobody asks them.
How Ora talks to your guests
Four real-looking conversations at Spice Route Kitchen, a sample restaurant in Kochi. Pick one and watch Ora reply.
From “hi” to booked, on autopilot
What happens to a single message, without anyone on your team touching it.
- 💬STEP 1A guest messages
“Table for 6 on Saturday 8 PM? It's my dad's birthday”
A table for Saturday night - 🧠STEP 2Ora answers from your information
“Happy birthday to your dad! 🎉 We have a table for 6 at 8:00 PM on Saturday, in the garden section. Shall I…”
Learned from your menu, timings, specials - 📅STEP 3Books a table reservation
“Booked ✅ Saturday 8:00 PM, 6 guests, garden. Yes, you can bring a cake, no charge. We'll keep…”
On Anitha's calendar, reminder sent - 🎯STEP 4Saved as a lead
Aravind Menon · Table for 6 · Sat 8 PM · birthday
With the whole chat attached - 🔔STEP 5Thanks them after the visit
“Thank you for dining at Spice Route Kitchen, Aravind! 🙏 We hope you enjoyed it.”
Anitha, restaurant manager, sees it first - 🔁STEP 6Asks for a Google review
“Hi Aravind, if you liked your meal, a quick Google review would mean a lot to us: g.page/spiceroute”
Automation: Thank guests and ask for reviews
What Ora does for a restaurant or café
These are real Ora screens, set up for Spice Route Kitchen. This is exactly what you and your team will use.
Books tables, even during the rush
A guest asks for a birthday table at 9:20 PM while your staff are serving. Ora finds a slot, books it and notes the cake. Nobody had to stop.
Veg options, spice levels, prices, which day the special runs: Ora answers from your menu and points guests to your delivery apps.
Catches party and catering enquiries
Office parties, weddings and private dining are your biggest bills. Ora gives price ranges, then hands the guest to your events lead.
Party leads on one board
Every party, catering and anniversary enquiry is on the Leads board with the date and headcount.
Today's reservations at a glance
Tables, private dining and tastings by day and time, with a reminder to the guest the day before.
More Google reviews
When a guest or party is marked Won on the board, an automation thanks them and asks for a Google review the next day.
The jobs Ora takes off your team
Ora does not replace your servers, your hosts or your kitchen. It replaces the repetitive part: phone answering and booking work.
Your floor staff can stay with the guests in front of them.
What it saves you, in rupees
A worked example for an 80-cover restaurant in Kochi. Your numbers will differ, so try your own below.
Without Ora
Restaurant · 80 covers · per month- Phone and reservations staff₹15,000Bookings, menu and timing questions
- Part-time social media replies₹8,000
- Reservation software₹2,500
- Review-request tool₹1,500
- Calls during the dinner rushMissedEvery missed call is a lost table
With Ora
your own bundle- ✓ AI answers on WhatsApp, Instagram and websiteMenu, timings, parking, 24×7Included
- ✓ Table and private dining bookingsIncluded
- ✓ Party and catering leadsIncluded
- ✓ Review requestsIncluded
- ✓ 3 teammatesIncluded
- ✓ Dinner rushCovered
Salaries and tool prices are typical for Kochi and similar cities. Ora price is before GST. Meta bills WhatsApp marketing messages directly, with no markup from us.
Try your own numbers
Estimate: 200 working hours make one full-time person. Ora for this setup costs about ₹12,493 a month, and it answers at night and on Sundays too.
While you sleep, Ora works. When you wake up, it's all sorted.
Spice Route Kitchen, a sample restaurant, on a normal day.
- 9:20 PM
Aravind books a birthday table for six while the floor is full.
- 11:00 AM
Divya gets a thank-you and leaves a Google review.
- 2:10 PM
Thomas asks about an office party in Malayalam; Faisal gets the lead.
- 5:00 PM
Anitha checks tonight's reservations on the planner.
- 7:00 PM
Tomorrow's guests get a reminder automatically.
Powerful features, all in one place
The same Ora, with every tool your business grows into. Turn on what you need, when you need it.
A second AI reads every chat, spots where a customer was let down and suggests a fix you approve.
Approved offers and reminders to opted-in lists, from a separate number, with replies in one place.
Answers calls, books and follows up by voice, with the same knowledge as the chat.
Send a payment link for fees, deposits and orders without leaving the conversation.
Emails answered from the same knowledge, and every thread in the same inbox.
Drag-and-drop flows: tag, alert, follow up, hand over, on any trigger.
A plain weekly report: what people asked, what they wanted that you do not offer, where you lost them.
DPDP consent in every chat, data stored in India, never used to train public AI.
Live in an afternoon
- 1Sign up free
No card needed. You start on the Free plan with 300 AI replies a month.
- 2Teach Ora
Upload your menu, timings, specials and party packages as a PDF or document, or just add your website.
- 3Connect your channels
WhatsApp, Instagram and the website chat, from the Channels page. We help with WhatsApp.
- 4Add your team
Add people like Anitha (restaurant manager) and Faisal (events and catering), with their hours, so Ora books and alerts the right person.
- 5Switch on follow-ups
Pick “Thank guests and ask for reviews” or another ready-made automation, and Ora takes it from there.
- 🧠Ora coreYour AI assistant, chat inbox, leads and its manager
- 💬WhatsApp AIAnswers and sells on WhatsApp
- 📸Instagram & MessengerReplies to DMs on Instagram and Facebook
- 📅Bookings & remindersCustomers book slots themselves
- ⚡Automations & alertsThings happen by themselves
What Ora does not do
- ⚠️It does not take food orders for delivery; it points guests to Swiggy, Zomato or your own ordering link.
- ⚠️It only knows the menu you teach it. Update it when dishes or prices change.
- ⚠️It does not handle complaints on its own; it passes them to your manager.
What restaurants & cafes ask us
Can Ora take delivery orders?
It points guests to your Swiggy, Zomato or own ordering link. Table bookings and enquiries it handles itself.
Can it handle large parties differently?
Yes. Teach it your party rules, and it hands big bookings to your manager.
How long does it take to set up Ora for a restaurant or café?
Most are live in an afternoon. Upload your menu, timings, specials and party packages as a PDF or document, or add your website, then connect WhatsApp and Instagram from Channels.
Can we keep our existing WhatsApp number?
Yes, through the official WhatsApp Business API. We help you connect it, and customers keep messaging the number they know.
What if Ora does not know the answer?
It says so and hands the chat to your team, with an alert. It only answers from what you teach it, so it does not make things up.
Is customer data safe?
Each business's data is kept separate, data is stored in India, consent is asked as India's DPDP Act requires, and we never sell data or use it to train public AI.
What does it cost?
The Free plan includes 300 AI replies a month, no card needed. A setup like the one on this page costs about ₹12,493 a month (your own bundle), before GST. Meta bills WhatsApp marketing messages directly, with no markup from us.
Let Ora answer tonight's guests while your team serves.
Try Ora free on your restaurant. Teach it your information in minutes and see how it answers your guests.