Book repairs and cleanings the moment they ask
The AC stops at 10 PM and the customer messages three repair companies. The first one to reply with a price and a morning slot gets the job. Your call centre has gone home.
Ora answers every customer on WhatsApp, Instagram and your website, day and night, books the ac repair visit, and makes sure no enquiry is forgotten.
The real Ora inbox, set up for FixIt Home Services, a sample home services company. Every customer chat in one place; jump in any time.
The first reply gets the job
Most calls and messages are about the same things:
Breakdowns happen at night; bookings that wait till morning go to someone else.
How Ora talks to your customers
Four real-looking conversations at FixIt Home Services, a sample home services company in Nagpur. Pick one and watch Ora reply.
From “hi” to booked, on autopilot
What happens to a single message, without anyone on your team touching it.
- 💬STEP 1A customer messages
“My AC is not cooling. Can someone come tomorrow?”
An AC breakdown at 10:30 PM - 🧠STEP 2Ora answers from your information
“Sorry about that, Neha! 🥵 Visit charge is ₹349 (adjusted in the repair bill). Is it split or window, and…”
Learned from services, prices, visit charges - 📅STEP 3Books a ac repair visit
“Booked ✅ Tomorrow 9–11 AM. Rupesh will call 30 minutes before reaching. 🔧”
On Amol's calendar, reminder sent - 🎯STEP 4Saved as a lead
Neha Deshpande · AC repair · split LG 1.5 ton · tomorrow 9–11
With the whole chat attached - 🔔STEP 5Confirms the booking
“Hi Neha, your ac repair visit with FixIt Home Services is booked. Our technician will call before reaching.”
Amol, dispatch manager, sees it first - 🔁STEP 6Reminds them the day before
“Hi Neha, a reminder of your ac repair visit tomorrow. Reply here if you need a different slot.”
Automation: Visit reminders
What Ora does for a home services business
These are real Ora screens, set up for FixIt Home Services. This is exactly what you and your team will use.
Books visits at night
An AC stops cooling at 10:30 PM. Ora shares the visit charge, asks the model and books a morning slot.
Marathi, Hindi, English and more, with prep steps for each service.
Handles DMs and status questions
Instagram cleaning enquiries become leads; "where is the technician?" goes straight to dispatch with an alert.
Jobs and AMCs on one board
Every job and society AMC with its value, assigned to the right person.
Technician visits on a calendar
Every visit by technician and slot, with reminders the day before.
Visit reminders
One automation confirms each booking and reminds customers the day before and two hours before.
The jobs Ora takes off your team
Ora does not replace your technicians or your dispatch manager. It replaces the repetitive part: call-centre booking and status calls.
Your dispatch manager can focus on routes and getting technicians there on time.
What it saves you, in rupees
A worked example for a home services company with 8 technicians in Nagpur. Your numbers will differ, so try your own below.
Without Ora
Home services · 8 technicians · per month- Call centre executive₹15,000Prices, bookings, "where is the technician?"
- Second executive for evenings₹13,000
- WhatsApp Business tool₹3,000
- Job booking software₹2,500
- Night-time breakdownsNext dayCustomers call whoever answers
With Ora
your own bundle- ✓ AI answers on WhatsApp, Instagram and websitePrices, slots, prep steps, 24×7Included
- ✓ Visit booking with remindersIncluded
- ✓ Jobs and AMCs on one boardIncluded
- ✓ AutomationsIncluded
- ✓ 3 teammatesIncluded
- ✓ Night-time requestsBooked
Salaries and tool prices are typical for Nagpur and similar cities. Ora price is before GST. Meta bills WhatsApp marketing messages directly, with no markup from us.
Try your own numbers
Estimate: 200 working hours make one full-time person. Ora for this setup costs about ₹12,493 a month, and it answers at night and on Sundays too.
While you sleep, Ora works. When you wake up, it's all sorted.
FixIt Home Services, a sample home services company, on a normal day.
- 10:30 PM
Neha books an AC repair for 9 AM.
- 8:45 AM
Prakash books pest control in Marathi.
- 9:00 AM
Rupesh fixes Neha's AC.
- 2:00 PM
Sakshi's deep cleaning lead from Instagram is confirmed.
- 4:20 PM
Vinod asks where the technician is; Amol gets an alert.
Powerful features, all in one place
The same Ora, with every tool your business grows into. Turn on what you need, when you need it.
A second AI reads every chat, spots where a customer was let down and suggests a fix you approve.
Approved offers and reminders to opted-in lists, from a separate number, with replies in one place.
Answers calls, books and follows up by voice, with the same knowledge as the chat.
Send a payment link for fees, deposits and orders without leaving the conversation.
Emails answered from the same knowledge, and every thread in the same inbox.
Drag-and-drop flows: tag, alert, follow up, hand over, on any trigger.
A plain weekly report: what people asked, what they wanted that you do not offer, where you lost them.
DPDP consent in every chat, data stored in India, never used to train public AI.
Live in an afternoon
- 1Sign up free
No card needed. You start on the Free plan with 300 AI replies a month.
- 2Teach Ora
Upload your services, prices, visit charges and prep steps as a PDF or document, or just add your website.
- 3Connect your channels
WhatsApp, Instagram and the website chat, from the Channels page. We help with WhatsApp.
- 4Add your team
Add people like Amol (dispatch manager) and Rupesh (senior technician), with their hours, so Ora books and alerts the right person.
- 5Switch on follow-ups
Pick “Visit reminders” or another ready-made automation, and Ora takes it from there.
- 🧠Ora coreYour AI assistant, chat inbox, leads and its manager
- 💬WhatsApp AIAnswers and sells on WhatsApp
- 📸Instagram & MessengerReplies to DMs on Instagram and Facebook
- 📅Bookings & remindersCustomers book slots themselves
- ⚡Automations & alertsThings happen by themselves
What Ora does not do
- ⚠️It does not diagnose faults; it books a technician.
- ⚠️It does not track technicians live; it alerts dispatch, who call the customer.
- ⚠️It only knows the prices you teach it.
What home services & repairs ask us
Can Ora book the right technician?
Add technicians with their skills and hours as team members, and Ora books from their free slots.
Can it handle society AMC enquiries?
Yes. It collects the details and passes the lead to your manager.
How long does it take to set up Ora for a home services business?
Most are live in an afternoon. Upload your services, prices, visit charges and prep steps as a PDF or document, or add your website, then connect WhatsApp and Instagram from Channels.
Can we keep our existing WhatsApp number?
Yes, through the official WhatsApp Business API. We help you connect it, and customers keep messaging the number they know.
What if Ora does not know the answer?
It says so and hands the chat to your team, with an alert. It only answers from what you teach it, so it does not make things up.
Is customer data safe?
Each business's data is kept separate, data is stored in India, consent is asked as India's DPDP Act requires, and we never sell data or use it to train public AI.
What does it cost?
The Free plan includes 300 AI replies a month, no card needed. A setup like the one on this page costs about ₹12,493 a month (your own bundle), before GST. Meta bills WhatsApp marketing messages directly, with no markup from us.
Let Ora book tonight's breakdowns before anyone else does.
Try Ora free on your home services company. Teach it your information in minutes and see how it answers your customers.